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Frequently Asked Questions

Does NMS Labs create customized testing?

Special investigative circumstances and research needs often require specialized or customized testing. NMS Labs offers customized services supported by personalized project management to ensure testing integrity and validation at every step of the process. For more information, please contact us at Client Support or call 866.522.2206.

What if I don’t see the test I need on this website?

Please contact Client Support or call 866.522.2206.

How do I prepare my samples for submission?

It is critical that you follow proper sample preparation and submission protocols in order to ensure the integrity of your test results. Please refer to the Sample Submission section of our website for full details.

If I do not have an account with NMS Labs, how do I submit a sample?

In order to submit a sample, please read and follow the Sample Submission section.

How do I apply for an account with NMS Labs?

To apply for an account with NMS Labs, download and complete request form.

How are test results reported and delivered to me?

NMS Labs provides analytical results via our web portal, U.S. Postal Service, fax, remote printer, or Electronic Data Interfacing (unidirectional or bidirectional interfaces—EDI).

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