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Contact Us
Headquarters
NMS Labs
3701 Welsh Road
Willow Grove, PA 19090
To speak to a Client Support Representative, please contact us:
Client Support
1.215.657.4900 or 1.800.522.6671
Monday – Friday, 8:00 am – 8:30 pm
Saturday, 8:00 am – 4:30 pm
NMS Labs is closed on Sunday and major holidays.
General Voicemail evenings and weekends: 1.800.522.6671
Fax: 1.215.366.1501
Calls and emails received after hours will be returned the next business day.
Get To Your Answers Faster With Direct Dial Numbers
Should you need additional information about our testing services, setting up a new account, or if you require assistance on topics such as accessing your results online or reaching one of our technical staff for results interpretation, please call one of the following numbers during regular business hours:
Questions from the Media: 1.800.522.6671
New Account Inquiries: 1.866.522.2206
Billing Questions: 1.866.522.6671
Online Account Registration: 1.866.522.2206
Forensic Services: 1.866.522.2216
Criminalistics & DNA: 1.800.522.6671, ext. 1328
Clinical Services: 1.866.522.2206
Research Services: 1.866.522.2206
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